Effective Date: March 7, 2026
Last Updated: March 7, 202

​

Douglas Homes (“Douglas Homes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through douglas-homes.com and any related websites, forms, communications, or services that link to this Privacy Policy (collectively, the “Site”).

This Privacy Policy explains what information we collect, how we use it, how we disclose it, and the choices you may have regarding your information.

1. Scope

This Privacy Policy applies to information we collect through:

• our website, douglas-homes.com;

• online contact, consultation, estimate, or inquiry forms;

• email, phone, text, and other communications with you;

• cookies, pixels, tags, and similar technologies used on the Site; and

• third-party tools we use for analytics, advertising, customer communications, and business operations.

2. Information We Collect

A. Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• first and last name;

• email address;

• phone number;

• property address;

• project type;

• details about your home, project, budget, timeline, or preferences;

• preferred contact method;

• any files, photos, messages, or other information you submit to us.

B. Information Collected Automatically

When you visit or interact with the Site, we and our service providers may automatically collect certain information, including:

• IP address;

• browser type and version;

• device identifiers;

• operating system;

• pages viewed and links clicked;

• referring website or source;

• date, time, and duration of visits;

• approximate location derived from IP address;

• interactions with forms, buttons, and website content;

• cookie IDs, advertising IDs, or similar online identifiers.

C. Information from Third Parties

We may receive information from third parties, such as:

• analytics providers;

• advertising and marketing partners;

• social media platforms;

• CRM, lead management, and communication providers;

• publicly available sources; and

• referral or partner sources.

3. How We Use Information

We may use personal information for the following purposes:

• to respond to inquiries and requests;

• to schedule consultations, appointments, or follow-up communications;

• to provide, operate, and improve our Site and services;

• to understand user interests and website performance;

• to personalize website content and user experience;

• to market our services to current and prospective customers;

• to measure the effectiveness of our advertising and marketing campaigns;

• to create audiences, retarget visitors, and deliver relevant advertising;

• to maintain internal records and support business operations;

• to detect, prevent, and address fraud, security, or technical issues;

• to comply with legal obligations and enforce our terms and policies;

• to protect the rights, property, and safety of Douglas Homes, our users, and others.

We may use information for both business purposes and marketing purposes, including lead generation, remarketing, analytics, campaign measurement, and customer relationship management.

4. Cookies, Pixels, and Similar Tracking Technologies

We and our partners may use cookies, web beacons, pixels, tags, scripts, local storage, and similar technologies to collect information about your use of the Site.

These technologies may be used to:

• keep the Site functioning properly;

• remember your preferences;

• understand how visitors use the Site;

• measure traffic and engagement;

• track actions taken on the Site;

• attribute leads or conversions to marketing campaigns;

• deliver advertisements that may be relevant to your interests;

• retarget you on other websites, platforms, or services;

• improve our advertising, communications, and business strategy.

For example, we may use analytics and advertising tools provided by partners such as Google, Meta, or similar vendors to understand website usage, measure conversions, build audiences, and show ads to people who may be interested in Douglas Homes.

Some of these tools may collect information over time and across different websites, apps, or services.

5. How We Disclose Information

We may disclose personal information to the following categories of recipients:

A. Service Providers

We may disclose information to vendors and service providers that help us operate our business, such as website hosting providers, analytics vendors, CRM platforms, email providers, scheduling tools, call tracking providers, and marketing agencies.

B. Advertising and Analytics Partners

We may disclose certain identifiers, device information, internet activity, and related data to advertising networks, social media platforms, analytics companies, and similar partners for advertising, analytics, measurement, and marketing purposes.

Although we do not sell personal information for money, some disclosures involving cookies, pixels, and advertising technologies may be considered a “sale,” “sharing,” or use for “targeted advertising” under certain privacy laws.

C. Legal and Compliance Purposes

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

• comply with legal process or regulatory requests;

• enforce our agreements;

• protect our rights or property;

• investigate fraud, security, or technical issues; or

• protect the safety of users or others.

D. Business Transfers

We may disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction.

6. Your Choices

Cookies and Browser Controls

Most browsers allow you to control cookies through browser settings. You may be able to block or delete cookies, but doing so may affect Site functionality.

Advertising Choices

You may opt out of certain targeted advertising by:

• adjusting your browser cookie settings;

• using available cookie consent or preference tools on the Site, if offered;

• using privacy controls available through advertising platforms;

• enabling browser-based opt-out signals, including Global Privacy Control (GPC) where recognized by applicable law.

Email Marketing

If you receive marketing emails from us, you may unsubscribe at any time by using the unsubscribe link in the email or contacting us using the information below. Even if you opt out of marketing emails, we may still send you service-related or transactional communications.

Do Not Track / Global Privacy Control

Because there is not yet a uniform industry standard for traditional “Do Not Track” signals, the Site may not respond to them. However, where required by applicable law, we will process recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of certain sales, sharing, or targeted advertising.

7. U.S. State Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable law, which may include the right to:

• know whether we process your personal information;

• access the personal information we have collected about you;

• correct inaccurate personal information;

• delete personal information, subject to exceptions;

• obtain a copy of certain personal information in a portable format;

• opt out of the sale or sharing of personal information;

• opt out of targeted advertising;

• opt out of certain profiling activities.

To submit a privacy request, please contact us using the information in the “Contact Us” section below.

We may need to verify your identity before processing your request. We will not discriminate against you for exercising privacy rights available under applicable law.

California Notice

If you are a California resident, you may have the right to opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising. To exercise that right, you may contact us at the email address below and write “Privacy Request” in the subject line, or use any opt-out mechanism we make available on the Site.

Colorado and Other States

Residents of Colorado and certain other states may have the right to opt out of targeted advertising and certain other processing. Where required, we also honor recognized universal opt-out signals.

If we deny your privacy request and applicable law gives you a right to appeal, you may appeal by contacting us at the email listed below with the subject line “Privacy Appeal.”

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• respond to and manage inquiries;

• maintain business and project records;

• comply with legal, tax, accounting, or reporting obligations;

• resolve disputes; and

• enforce our agreements.

Retention periods may vary depending on the type of information and the reason we collected it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can review and delete it as appropriate.

11. Third-Party Links and Services

The Site may contain links to third-party websites, services, plug-ins, or social media features. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Effective Date” or “Last Updated” date above. Your continued use of the Site after any update means you accept the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:

​

Douglas Homes

Email: hello@douglas-homes.com

Phone: (913) 256-5282